Mammut Announces Recall of Barryvox 2 and Barryvox S2 Beacons

Mammut has issued a recall for its new Barryvox 2 and Barryvox S2 avalanche beacons. A potential assembly issue with the main power switch could lead to an unintentional switch from Send to Search mode or even cause the device to turn off entirely, posing a serious safety risk in avalanche terrain. Mammut has decided to recall all potentially affected devices for inspection, repair, or replacement at no cost to customers.

After extensive testing, Mammut identified that only the Barryvox 2 and Barryvox S2 models may be impacted, with older Barryvox and Barryvox S models remaining unaffected. Mammut has already begun the mitigation process, ensuring affected devices can be inspected and, if necessary, quickly repaired or exchanged.

How to Check and Return Your Device If you own a Barryvox 2 or Barryvox S2, follow these steps to participate in the recall:

• Verify Your Device: Confirm you have a Barryvox 2 or Barryvox S2 model using the identification photos and style numbers provided by Mammut.
• Fill Out the Return Form: Visit Mammut’s website and select “Avalanche Equipment” as the category. Enter your device’s details and note “Barryvox Recall 2024” in the issue description.
• Send in Your Device: After submitting the form, you will receive a return label by email. Pack your Barryvox beacon and send it to Mammut’s designated address. If you purchased a set with a shovel and probe, only the Barryvox device needs to be returned.
• In-Store Drop-Off Option: Alternatively, you may drop off your device at a Mammut store.

Mammut aims to return inspected or replaced devices within seven business days (14 days for U.S. and Canadian customers).

A Commitment to Safety Mammut extends sincere apologies to customers affected by this recall, understanding that many are preparing for the upcoming winter season. “The Barryvox 2 and Barryvox S2 remain leaders in avalanche beacon technology, and maintaining your trust is our top priority,” Mammut stated, pledging swift service to ensure customers have reliable safety equipment for the snow season.

If you have questions about the recall, contact Mammut Customer Service for assistance.

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